MoCA IF Mask . I left the ethernet cable from the LAN port of the primary GW puck plugged into the TP Link unmanaged switch. My provider is WOW (Wide Open West). Enabling MoCA Privacy on Technicolor CGM4141, Internet Forum requires membership for participation - click to join. Click the Apply button at the bottom of the screen. I know a bunch of people have similar problems, which they attribute to the latest firmware. To turn them on, go to. Failed to attach file, click here to try again. Even if you could find the privacy option, it wouldn't stop the interference from taking place, it would just stop people from seeing your DVR. Update, I * DIDN'T * figure it out! This is a complex setup, but it sure sounds like you have everything set up properly. I figured this out because aside from switching my from 192.168.86.x subnet to 192.168.0.x subnet, the router configurations were completely different. Can some networking experts provide some insight as to why my xfinity modem would disable my local Ethernet network (DHCP, routing, etc) when I enabled MoCA via the modem's web interface (10.0.0.1) To get things back, I had to do a hard reset on the cable modem which reset the modem to the default settings. I attached an ethernet cable from that Moca adapter to my third GW puck's WAN port. I left my GW second puck attached to the TP Link unmanaged switch by ethernet. The reason being, if you enable the Moca function of the Arris TG2427, it seems to force itself out of bridge mode, and into Router with NAT mode. What the heck! An ethernet cable then connects the desktop computer to the GW puck's LAN port. I've tried trying to effectively create a wired backhaul by using Moca, but I need some help. So I disconnected the Moca adapters and scheduled a tech visit from the ISP. 500/50 service. I also talked to phone support who said I should talk to Techincolor, but their support page says that the service provider will support the device in the U.S. Don't know why they don't have a privacy option, but I would really suggest putting a MoCA filter in the house box to stop the MoCA signal from leaking out to hurt other people's signal. Are the STBs working ok? I can see on the configuration page that privacy is disabled: However when I click Edit there is no option to enable privacy: On my old Arris modem there was a checkbox to enable privacy which allowed you to put the PIN for your MoCA devices. UPDATE: The SURFboard® legacy continues today at ARRIS. 4. I've tried leaving the Arris TG2427 DHCP server on or turning it off, and I don't notice any difference -- it works both ways. I thought my devices were being assigned onto a different subnet every time I tried to add MOCA into my network, but turns out what must have been happening is my network was being merged with a neighbor's network, who must be using MOCA without a POE filter. I continue to maintain the opinion that networking has become the single most complex system in any typical home. We appreciate your patience and understanding during this time. I'm having some trouble enabling MoCA Privacy on my new cable modem from Cox. I have not had much luck with 2 differnet extenders, I have tried moving my modem/router as well with no luck. Your notifications are currently off and you won't receive subscription updates. If none of the MoCA Devices have DHCP enabled, the set-top will acquire an IP address using IPv4 Link-Local Protocol. Does anyone know how I can enable Moca on the tg1672, the option is there but for some reason it just won’t let me. 2. First, I assume you actually have an Arris TG2472 (not TG2427, which I can't find any reference to). Configure Your Modem to Work With Your Router. Wow. You will lose what you have written so far. I left the internal Moca capability of the Arris TG2427 off. ARRIS Router Setup - Web GUI User’s Guide Standard 1.1 January 2012 . I would think about putting another filter directly in front of the cable modem just to physically block its MoCA feature from getting to your coaxial cable plant. Any advice? Of course, when you select an ARRIS SURFboard product, you’ll get the same commitment to speed, reliability, and innovation that has made SURFboard the world’s leading brand of retail cable modems for almost 20 years. I suspect they need internet access, and I wonder if they are having trouble getting to the internet with the cable modem's MoCA feature being disabled. The modems shown below are capable of being setup in Bridged Mode which will allow you to use your own, third party router to control your internet connections. ... 11 MoCA Status ..... 91 . I connected a separate coax cable to the GoCoax Moca adapter's TV port, and plugged this into the Arris TG2427. Can you figure out what I'm doing wrong? Even with all the pucks in the same room, I will get weak mesh connections. This reply will now display in the answers section. I've left the Moca function disabled. That's a telephony gateway, so I also assume you aren't using that feature (which could conceivably force router+firewall+DHCP features to be enabled). From the ONT, the coax coming into my family room is split into 1) the media gateway and 2) the Arris TG2427 modem/router. The wired desktop computer also gets a 192.168.0.x address from the Arris TG2427. Discard post? DOCSIS 3.0 Cable Modem capable of download speeds up to 1 Gbps 24 download & 8 upload channels 4 Gigabit Ethernet ports 2 telephony ports 802.11ac Wi-Fi speeds up to 1750 Mbps Optimized for use with Xfinity® Internet & Voice Service Optional battery (sold separately) backup for placing and receiving voice calls during power outages On the router setting of the Arris TG2427, I left it in bridge mode and set the DHCP function to off. Hallelujah, finally. With this setup, most (but not all) of my home wireless devices will get on the GW network with a 192.168.86 IP address, and everything seems fine with those devices. Click the Basic Setup tab. When you submit a report, we'll investigate it and take the appropriate action. You'll receive email notifications for new posts at. How to Put ARRIS Gateway Cable Modem in Bridged Mode ARRIS DG860P2 Was used in this. Community content may not be verified or up-to-date. doesnt let me. What was weird is that I was still having that problem even though *I* had a POE filter installed on my line, before the first splitter. Does the MoCA-connected secondary show up as being "wired" in the Google WiFi app? Tom Boshell, Director of Global Retail Sales @ ARRIS discusses MoCA technology. Basically, it looks like you have two things on your MoCA network trying to act like router+firewall+DHCP servers, and while you say you've disabled that function in the cable modem, I can't help thinking that's the only other component that could be doing this. Then I read that the Tivo MOCA filter has a "higher bandstop rejection" so I gave that a try, and voila, I've now had MOCA up and running for the past couple hours and I haven't merged onto my neighbor's network. What a long strange trip that was. These devices are able to get online, but I'd like all my home devices to be on the GW 192.186.86.x subnet. I left the internal Moca capability of the Arris TG2427 off. Don't know why they don't have a privacy option, but I would really suggest putting a MoCA filter in the house box to stop the MoCA signal from leaking out to hurt other people's signal. However, many wireless devices (including my phone) will get an IP address from the 192.168.0.x subnet, not the GW subnet. Alesixxx Big Boss says: December 21, 2017 at 5:19 pm . For more information about our products, visit surfboard.com. Click the Enable Wireless checkbox to enable wireless networking. Perform the following steps to enable the wireless network. In the room of my third GW puck, there is a coax wall port. Google takes abuse of its services very seriously. This has been an educational but frustrating experience! 3. I thought the above solution worked, because my Moca network was working for several hours before I went to bed, but alas, the next morning I found devices that had been assigned to the wrong subnet again. If it doesn’t say “ARRIS,” it’s not a real SURFboard. Any advice?

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