Our goods come with the guarantees that cannot be excluded under the Australian Consumer Law. Shipping is available only for the 49 contiguous United States, Alaska, Hawaii and Puerto Rico. 0. About. For more information about PissedConsumer check out our User's recommendation: beware claims as to the efficacy of the coating. Special rates apply outside the continental United States. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Check our FAQ page; Phone: 1800 252 624 (Monday to Friday 9am to 5pm) AUSTRALIAN and NEW ZEALAND enquiries only please. Scanpan.com makes no representations or warranties of any kind, whether express or implied, with respect to this website, its content or information available on or through this website. I’m mad that the pans lost their nonstick abilities but I’m happy that the company had resolution . We will need to know the diameter of the lid or pot. cart icon. Website users acknowledge that they have not acquired any ownership rights by downloading copyrighted material. Out of stock. It does not cover normal wear and tear, commercial use or misuse of the product. I used it on the inside of my Scan Pan skillet but there was no carbonized food to remove. you must first contact scanpan usa consumer service to receive a return authorization prior to sending in a warranty claim. exclusive content, latest products and special I got the same cleaning instructions which didn't work. My other brand stainless pans are in great condition after 32 years. I dislike this kind of endless argument. Review #1652275 is a subjective opinion of poster. The website may contain inadvertent errors. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. I then sent pictures to which they replied that it showed there was carbonized food that was the problem. Email. Don’t trust what they say . Name. All Scanpan warranty claims are handled directly through Scanpan. SCANPAN's coating; Environmentally friendly cookware; Cleaning and frying tips; User Guide; Contact us (Denmark) +45 87 74 14 00. SCANPAN. I had contact the scan pan customer service regarding the nonstick surface loss and my concern about the finished health safety . Paid more than I liked and justified because of perceived quality and life-time (joke) warranty. There is no endorsement of these sites or their ownership. SCANPAN is not responsible for lost items sent without an approved RMA. Fill out the form below and a Scanpan team member will be in contact shortly. click here to fill out the online warranty form. To the extent permitted by law, SCANPAN® Australia will not be liable for any loss of income, loss of profits, loss of data or any indirect or consequential loss of damage of any kind whether caused by wrongful acts (including negligence) breach of contract or otherwise caused by this website linked to or from this website. Flat rate of $9.90 (inc. GST) for all orders $99 and under Free shipping on all Australian orders over $100. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Orders with multiple items shipped to the same address may arrive in multiple boxes. Not looking for complaints first, i heard that it contains PTFE which they clearly hide. Pros: Nonstick, Lifetime defect warranty, Danish product, 10 years warranty . No exceptions. Price adjustments are applied to the original form of payment. Is it worth that much or it should be priced same as a China product? The overall rating of the company is 1.7 and consumers are mostly dissatisfied. We need to know this as some of it was injested by a four-year-oldd. For the best experience on our site, be sure to turn on Javascript in your browser. Scanpan.com®, Scanpan®, text descriptions, custom graphics, images, videos and other content on this website are subject to trademark, service mark, trade dress, copyright and/or other proprietary or intellectual property rights or licenses held by scanpan.com or its affiliated corporate entities. Our warranty claims department will then contact you within 10 business days. The scanpan.com website users should decide if they wish to interact with these independent sites. Contact SCANPAN; Distributor (Login) Media bank; Product Information. Monday - Thursday 09.00-1600. They told me it was not under warranty because it was my dish washing detergent that damaged the out side of my pans. scanpan.com is not liable for any damages related to your use of or inability to access the website. All users of this website agree that their access to and use of the website is subject to the terms and conditions (T&C) stated in this notice, as well as all applicable international, federal, state and local laws. Blog article. Expedited shipping does not include processing time. We are processing your message. All access or use of the website is undertaken at the website user's own risk. 10. Clicking on that number will bring you to the specific FedEx page for your shipment where you can validate the shipment's current status. Huh? However, if within 30 days you are not completely satisfied with your purchase, please return the unopened item for an exchange or refund of its value. For the best experience on our site, be sure to turn on Javascript in your browser. ScanPan ranks 405 of 1757 in Appliances and Electronics category. The WEB’s leading retailer of award winning Scanpan Cookware. The WEB’s leading retailer of award winning Scanpan Cookware. SCANPAN® AUSTRALIA DELIVERY INFORMATION . Expedited packages deliver within two business days after order processing. Exact same thing happened to my entire set. Except as otherwise provided under applicable laws, Scanpan.com, its affiliated corporate entities, their directors, officers, employees, agents or contractors shall not be liable for any damages whatsoever arising out of or related to the use of this website or any affiliated corporation’s web properties.

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